Our Commitment to Your Privacy

At Grand Swiss Hotel Bangkok, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, disclose, and protect your personal data when you visit our website, make a reservation, or stay with us.

We ensure that your personal information is handled securely, transparently, and in accordance with applicable data protection laws.

Information We Collect

We may collect the following types of personal information:

• Full name, contact details (email address, phone number, mailing address)
• Booking and reservation details
• Payment and billing information
• Identification details when required for check-in
• Preferences related to your stay (room preferences, special requests)
• Website usage data through cookies and analytics tools

How We Use Your Information

Your information may be used for the following purposes:

• To process and confirm reservations
• To provide personalized guest services
• To process payments securely
• To communicate booking confirmations, updates, or special offers
• To improve our website, services, and guest experience
• To comply with legal and regulatory requirements

Data Protection & Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.

All sensitive information, including payment data, is processed through secure and encrypted systems.

Sharing of Information

We do not sell, rent, or trade your personal information. Your data may only be shared with:

• Trusted service providers involved in booking and payment processing
• Government authorities when legally required
• Third-party booking platforms if your reservation was made through them

Cookies & Website Tracking

Our website may use cookies and analytics tools to enhance user experience, analyze website traffic, and improve functionality. You may choose to disable cookies through your browser settings at any time.

Your Rights

You have the right to access, update, correct, or request deletion of your personal information, subject to applicable legal requirements.

For any privacy-related requests or inquiries, please contact us directly.

Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact Grand Swiss Hotel Bangkok:

Email: info@grandswisshotelbangkok.com
Phone: +66 0 0000 0000